Always Free Shipping in the US!

Affordable Hot Tub Cover

Frequently Asked Questions

  1.   Do you ship to my address? 

  We ship to every state of the US but we have restrictions; an island, mountain and remote area. 

  1.   How much is the shipping fee?

 Shipping is always free.

 

  1. If the cover does not fit, can I return it?

All hot tub covers that ship directly from our factory are non-returnable. Please make sure to double check the measurements before placing the order.

 

  1.   Do you make a cover for a swim spa?

Yes, we custom make all of our covers including a swim spa. Please contact us at support@hottubcovers.com or give us a call at 888-700-1198 for the quote.

Hot Tub Covers that measures over 96" is considered as an oversize and there will be different pricing to follow. Call our team now at 888-700-1198 to get a quote or email us at support@hottubcovers.com.

 

  1.   Do you make a cover with raised speakers?

Yes, we do as long as you have the measurements.  Please contact us at support@hottubcovers.com or give us a call at 888-700-1198 for the quote.

 

  1.   Do you make a cover for an in ground spa with spillover?

 Yes, we just need the measurements of the spillover.

 

  1.   What are the available colors?

View Sample

 


  1.   What is your production lead time?

Our current lead time in production is approximately 2-4 weeks and delivery is estimated at 4-7 business days.

 

  1.   Why can’t I enter my dimensions?

If you select any specific model, the measurements are pre-populated and you cannot change that is pre-loaded. You can either indicated the changes that you want or select the shape of your spa and manually enter the specifications.


  1. Can I measure my old cover?

We recommend to measure the spa itself(widest perimeter). However, you can use the old cover’s measurement if it still fit perfectly to the tub.


  1. Does your cover comes with straps?

All of our covers, come with 4 standard straps with male and female clips.


  1. How heavy is your covers?

Although custom spa covers vary in specifications, any cover measuring 96" in any dimension and below weigh approximately 50-55 lbs. There is not much difference.


  1. Do you have handles on the fold? 

We can add the gazebo handle on the fold. Please contact us at support@hottubcovers.com or give us a call at 888-700-1198 for the quote.

 

 

  1. What is an average lifespan of a hot tub cover?
A hot tub cover's lifespan can vary depending on a number of variables, including the cover's quality, how often it is used, how much sunlight and harsh weather it is exposed to, and how well it is maintained. A well-made hot tub cover may typically last between 3 and 7 years with the right upkeep. The longevity of the cover, however, may be shortened if it is made of shoddy materials or is exposed to adverse weather.  Hot tub covers should be periodically cleaned and maintained, kept out of direct sunlight for extended periods of time, and shielded from inclement weather like snow, rain, or extremely hot or cold temperatures. Regularly applying a protective coating to the cover might also aid in extending its life.